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How to check balance through text

If you have any issues with our online balance check service please text ‘My Balance’ followed by your 16 digit card number to 57887 to receive an SMS stating your balance, or call 033 0828 0881 for our automated balance enquiry service.

Why do I need to know my Balance?

One4all gift cards run on a Visa debit platform, retailers therefore cannot see the balance on your card at their tills.

If a retailer attempts to process more than the balance on the card their till will receive a declined transaction message due to “insufficient funds”  similar to a credit card transaction    

Retailers need to know that they are not attempting to deduct more money than is on the card,  if you do not know the exact balance you may elect to tell the retailer to deduct a sum off the card that you know is below the current balance.

The Gift Voucher Shop Limited. Trading as The Gift Voucher Shop, Registered in England No. 04286835. Registered Office, Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD. © 2020 The Gift Voucher Shop - One4all Gift Cards. One4all Gift Vouchers